Case Studies

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Local entrepreneur drums up business thanks to free training

A North Shields holistic therapist is drumming up extra business after completing free training designed to upskill regional workforces and boost productivity.

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New Tyneside boot camp boost thanks to free skills training

Two North East entrepreneurs have seen the number of people signing up for their boot camp training double in size thanks to skills gained on a free business improvement course.

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Arcinova excels at office training

Dozens of employees at one of the region’s contract research and development organisations have completed a free training initiative to boost IT expertise.

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Local council feels the benefit of free mentoring training

Free mentoring training is paving the way to important improvements for a local council community services team.

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Former school pupil helps to break communication barriers

A former student at a Newcastle school has returned to her roots to help break down communication barriers thanks to a free training initiative.

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Gateshead health provider applauds free training

Free skills training has helped a health organisation revolutionise the way it develops staff and delivers key community services.

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Training investment in Legal Aid Agency strengthens management team

The South Tyneside office of the Legal Aid Agency has enhanced its management team after taking advantage of free training, delivered as part of a wider commitment to invest in its staff.

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Sunny outlook for Weardale holiday lets thanks to free training

Business is booming for a Bishop Auckland holiday home company after the owner booked some free training to improve her digital marketing skills.

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Sage sings the praises of free training as it looks to the future

Employees at one of the region’s top music venues are set to hit all the right notes thanks to free training intended to hone their leadership and management skills. 

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Durham fishing business reeling in sales thanks to free training

A Durham fishing business is reeling in additional sales after benefiting from a free training scheme that’s designed to boost business performance for North East companies.

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Go>Grow successfully delivers training to North East businesses

Employees at Port of Tyne are among those taking advantage of a free training scheme designed to upskill North East workforces.

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Funded training scheme lands at Newcastle airport

New security staff at Newcastle International Airport are flying high after completing  training funded through the Go>Grow scheme.

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Durhamlane launches sales academy

Sales performance and transformation consultancy, durhamlane, is now officially taking applications for its new Sales Academy training programme, aimed at aspiring young professionals in partnership w...

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Thousands benefit as free training scheme hits milestone

An initiative to upskill workforces and boost productivity across the North East has hit a major milestone, delivering free training to more than ten thousand people.

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Specialist Sunderland food business cooking on gas thanks to free training

A specialist Sunderland food business is celebrating the taste of success after taking advantage of a free training programme designed to upskill SMEs.

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Free training heralds advantex for leading IT firm

Leading North-East IT company Advantex is surging ahead with ambitious growth plans following free customer service improvement training, which has significantly boosted frontline operations.  

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Housing association builds for the future thanks to free training

A North-East housing association is predicting efficiencies after investing in a new training programme that will allow them to adopt a multi-skilled approach to their repairs and maintenance service....

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Enterprising growth for small businesses thanks to fully funded training

Small businesses across the North East are seeing upwards of a 30% increase in sales thanks to a fully funded training programme introduced to help SMEs upskill and improve productivity as they go for...

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History museum looks to the future

The North East’s most popular open-air museum is investing in the future of its workforce after implementing free business skills training.    

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Popular theatre applauds free training scheme

One of the region’s most iconic theatres is upskilling its staff to improve both internal and external customer service and cater better for people with autism and other complex needs.

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New training to boost customer service skills at cultural venues

New training being rolled out across Newcastle and Gateshead will significantly improve the skills of employees working at some of the region’s top cultural venues.

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Free training makes promotion a pizza cake for employees

Young employees at a Gateshead pizza restaurant are quickly climbing the career ladder after completing free skills training being rolled out to support local people and business.

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Plumber taps into free training to go for growth

A Tyneside plumber has seen an increase in trade after tapping into free training which is being rolled out to help and support local skills and enterprise.  

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Northumberland College and Sitel for Inbound Customer Service Advisor Roles

 The course focussed on elements of Customer Service, Complaint Handling, Interview Technique and CV Writing and resulted in full-time employment for a participant.

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Snorkel Vigo Productivity Project for Team Leader Development

A programme was created, tailored to the requirements of the company, starting with line balancing and incorporating setting SMART objectives as KPIs, planning the production, agreeing how objectives...

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Snorkel Productivity Project for Operators

Snorkel™ embarked on a lean production journey and applied for funding to train their teams in the lean tools and techniques that would allow them to support the company on this journey.

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Automotive firm secures European cash for electric car training scheme

A North East automotive repair firm has kick-started a scheme to deliver electric and hybrid vehicle (EV and HV) training to 90 staff.  Blaydon-headquartered CF Motoring Services teamed up with Gatesh...

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Remploy SkillMe programme

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