Conflict Management - Bullying and Harassment
- Equality & Diversity, Leadership & Management, Personal Development
- Location / Campus, Work-Based
- Daytime / Working Hours, Flexible
This two-day programme looks at the latest research and extend of bullying and harassment in the workplace. Interactive sessions will enable participants to recognise conflict, bullying and harassment and the impact it can have on individuals and the business.
Minimum participants, 10, maximum 15
What you'll learn / gain skills in
The programme will equip learners to understand rights and responsibilities in the workplace and challenge and report inappropriate behaviours whilst complying with company policies and procedures and statutory requirements for dealing with grievance and disciplinary cases. The programme will focus on the benefits of mediation by HR or Employee representatives and practical ideas to encourage a supportive workplace environment. Through case studies and role play participants will gain practical experience of challenging in appropriate behaviours to raise confidence in dealing with a range of complex issues.
The course can be attended by both the employed and unemployed.