Personal Development

Operating Securely in a Retail Environment

  • Personal Development, Retail, Security
  • Location / Campus
  • Full Time
  • 3 days


This course is delivered over 3 full days or can be delivered in half day workshops across 6 days and is aimed at those working in a retail, wishing to refresh or develop their skills in the following areas:

  • Security and loss prevention
  • Control, handling and replenishment of stock,
  • Understanding how the smooth operation of a payment point is maintained

Theft of cash and products, terrorism, violence/aggression, harassment, product contamination, and break-ins are a big concern for retailers today. The course considers various ways to monitor and manage these situations.

In today’s world being one step ahead with knowledge and procedures to prevent crime and loss in a business is vital. This workshop is designed to enhance skills in the retail industry and is aimed at both employed and unemployed delegates. The course focuses on how to maximise and maintain secure levels of stock, cash and products in retail as well as the precautions and actions that need to be taken to prevent crime.

The workshop reviews the various equipment and techniques on how to move all stock safely including high value and age restricted products as well as how to monitor and manage payment point/s and deal with queries and abnormal operating conditions. The security risks of businesses will be assessed in order to understand the precautions and actions that need to be taken to prevent financial loss, maintain security and promote confidence and staff well-being. 

What you'll learn / gain skills in

Delegates will learn how to:

  • Assess the impact crime and security risks can have on a retail business
  • Understand the precautions and actions undertaken for preventing loss and maintaining security in order to prevent financial loss, promote confidence and staff well-being.
  • Use technology in retail to prevent loss, i.e. by regular stock taking and stock control procedures.
  • Use stock control systems and the procedures for replenishing, moving, handling and storing stock
  • Lift and handle stock safely and understand about pricing and how shelves should be replenished

Entry Requirements

No formal entry requirements. However, all students will complete a short initial assessment in literacy and numeracy. Students must also provide eligibility evidence to meet European Social Funding regulations, including:

  • Employment status
  • DOB
  • Residency
  • National Insurance number

Delegates who attend can be both employed and unemployed

Minimum of 10 learners for the workshops. Dates will be arranged once minimum numbers are confirmed.

The course can be attended by both the employed and unemployed.

Contact Provider

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