Using Email Safely

  • IT
  • Location / Campus, Work-Based
  • Daytime / Working Hours


The one day course is aimed at individuals who want to learn how to use to make best use of e-mail software to safely and securely send, receive and store e-mail messages.  The training session covers exercises covering the following topics:

  • Opening & closing Outlook
  • Organising e-mail
  • Understanding & using Outlook
  • Using contacts
  • Creating e-mail messages
  • Creating appointments
  • Sending messages
  • Organising meetings
  • Receiving messages
  • Creating tasks and notes
  • Replying to messages
  • Searching for e-mails
  • Forwarding messages
  • Flagging messages
  • Sending / receiving attachments
  • Using e-mail safely
  • Creating automated responses
  • Professional considerations
  • Printing messages
  • Guidelines, laws & procedures
  • Using a signature



What you'll learn / gain skills in

How to use e-mail software and send e-mails safely and securely.

Entry Requirements

No formal entry requirements. However, all students will complete a short initial assessment for literacy and numeracy. Students must also provide eligibility evidence to meet European Social Funding regulations, including:

  • Employment status
  • DOB
  • Residency
  • National Insurance number

The course can be attended by both the employed and unemployed.

Contact Provider

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